E-Commerce & Retailer Returns

Reverse logistics is defined as the processes of receiving returned components or products for the purpose of recapturing value or proper disposal.

With more than 25 years of experience in e-commerce and retail product returns & refurbishment our experienced team will follow your specific evaluation & escalation instructions and your inventory movement will be updated promptly and accurately on our warehouse management system.

We have the expertise to deliver an accurate assessment, correct placement, and reporting on all return shipments. Our Toronto warehouses will deal with the entire process involved with the handling of returned goods and product recalls for your Canadian customers. This will include the receiving of individual direct to consumer orders or of large retailer and Amazon returns. We will receive, inspect, restock, repackage, refurbish, salvage spare parts as well as regulatory-compliant and certified disposal if required.

We also consolidate returns for shipment back to your facility in the US or directly to your vendor anywhere in the world.

Whether you are selling business-to-business (B2B) or e-commerce (direct-to-consumer), returns are a challenge that can present a big opportunity for companies who are skilled at reverse logistics. Our processes and actions will decrease the costs associated with e-commerce returns while keeping customers happy. Links understands that returns are always going to be a part of doing business and will look for every way to extract the value contained in reverse logistics.

Our returns management services include:

• Canadian Return Operations– Let Links Warehousing and Fulfillment manage all your Canadian returns. We can consolidate returns to ship back to your facility in the US (or wherever it may be) if required. This can save your company a considerable amount of money. Why let returns eat away your profits?
• Return to Vendor Operations – Links can manage your returned products from retailer to vendor.
• Test, Inspection and Refurbishment - Inspection, and testing of products for resale.

Product Recycling – Links can manage your end-of-life product recycling and can offer regulatory-compliant and certified disposal companies who will use the most efficient eco-friendly waste management techniques that limit the negative impact of waste processes on our environment.

All this and more with The Canadian Distribution Advantage™ at Links Warehousing & Fulfillment