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Reverse logistics is one of the most frequently overlooked elements of the complete business operations cycle, yet it presents enormous opportunity for companies skilled in it.


Returns & Reverse Logistics


Links Warehousing and Fulfillment, is vastly experienced in reverse logistics services. Our Toronto warehouses will deal with the entire process involved with the handling of returned goods and product recalls for your Canadian customers. This will include the inspection, restocking, repackaging, refurbishing, salvaging spare parts or disposal. We will also consolidate returns for shipment back to your facility in the US or directly to your vendor.


Reverse logistics is defined as the processes of receiving returned components or products for the purpose of recapturing value or proper disposal.

With more than 13 years of experience in product returns & refurbishment our experienced team will follow your specific disposal instructions and all your inventory movement will be updated promptly and accurately on our warehouse management system.

Links Warehousing & Fulfillment have found that most US companies selling products through Amazon, EBay and other international online retailers into Canada are challenged by managing their international returns because of time delays in shipping products back to the US, as well as the expense of international shipping and delays in customers getting their refunds. Links can speed up the returns process by using our returns management system which we will customise to suit your requirements. Links can then consolidate returns for shipment back to the US or we can assist you in re-selling these goods in Canada.

Whether you are selling business-to-business (B2B) or direct-to-consumer (D2C), returns are a challenge that can present a big opportunity for companies who are skilled at reverse logistics. Links treat returns as a form of inbound shipping. We implement our processes and actions to assist in growing your sales and profits resulting from the savings. Links understands that returns are always going to be a part of our clients’ businesses in Canada and will look for every possible way to extract the hidden value contained in reverse logistics.

Our returns management services include:

All this and more with The Canadian Distribution Advantage™ at Links Warehousing & Fulfillment